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Privacy Policy

Privacy Policy
BM Services & Logistics
Last Updated: 19 June 2026
1. Introduction
BM Services & Logistics ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our courier and logistics services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
BM Services & Logistics
Email: bmserviceslogistics@gmail.com
Telephone: +44 (075) 5444 7479
Registered Address: [Insert Address]
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details above.
3. Information We Collect
We may collect and process the following information:
Information You Provide

  • Name

  • Company name

  • Email address

  • Telephone number

  • Collection and delivery addresses

  • Delivery instructions

  • Enquiry details

  • Any information submitted through our contact forms

Information Collected Automatically
When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Website usage statistics

This information helps us improve our website and services.
4. How We Use Your Information
We use your personal information to:

  • Provide courier and logistics services

  • Respond to enquiries

  • Arrange collections and deliveries

  • Manage customer accounts

  • Issue quotations and invoices

  • Process payments

  • Improve our website and services

  • Meet legal and regulatory obligations

  • Prevent fraud and protect our business

5. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Contract
To fulfil delivery services requested by you.
Legitimate Interests
To operate, improve and protect our business.
Legal Obligation
To comply with tax, accounting, insurance and legal requirements.
Consent
Where required, such as marketing communications.
6. Sharing Your Information
We do not sell your personal data.
We may share information with:

  • Delivery drivers and subcontractors involved in completing deliveries

  • Payment processors

  • Accountants and professional advisers

  • Insurance providers

  • Legal or regulatory authorities where required by law

  • IT and website service providers

All third parties are required to keep your information secure and only use it for authorised purposes.
7. Storage and Security
We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

While we take appropriate security measures, no internet transmission can be guaranteed as completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:

  • Deliver services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

Typically, customer records may be retained for up to 6 years for tax and accounting purposes.
9. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

Requests can be made by contacting us using the details above.
10. Cookies
Our website may use cookies to improve user experience and analyse website performance.
Cookies are small files stored on your device that help us understand how visitors use our website.
You can control or disable cookies through your browser settings.
11. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party sites they visit.
12. Complaints
If you have concerns about how we handle your personal data, please contact us first.
You also have the right to complain to:
Information Commissioner's Office
Information Commissioner's Office (ICO)
Telephone: 0303 123 1113
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon publication.

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